FAQ's (frequently asked questions) |
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Our guarantee: |
| The following FAQs are based on our experience as a serious Swiss operator of guided motorcycle tours. Listed here are the questions we think are the most important, but please do not hesitate to contact us immediately should you have any further questions. |
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What does motour mean by ‘the fine art of motorbiking’? |
| In a nutshell: pure unadulterated enjoyment – when you ride with motour, we guarantee that the only thing you have to worry about is your own personal enjoyment – and nothing else. For us at the motour team, quality-consciousness is our top priority. We want our customers to feel comfortable and at ease when traveling with us, and to enjoy their favorite pastime to the fullest extent possible. We ride exclusively in small groups – with an emphasis on having fun, not making money. Our tours, the routes and hotels we select and the sights and places of interest you’ll see along your journey are all painstakingly planned to the last detail, and our experienced tour guides are not only outstanding motorcyclists but also excellent tour guides who know their routes well. |
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What kinds of tours does motour offer ? |
| As a rule we make a distinction between Connoisseur tours, Pro tours and Adventure tours, the nature of which are briefly described below: |
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Connoisseur Tours |
| Connoisseur tours are especially suited for tour riders who get as much enjoyment from riding as they do from experiencing the natural splendor around them. We begin each day at a non-hectic pace, making numerous stops and generally arriving at our day’s destinations sometime in the afternoon. Our tour guides maintain a pleasant driving style and the routes as well as the hotels selected including the local cuisine they serve up ensure you will have a highly enjoyable trip. The group size for Connoisseur tours is a maximum of eight riders and/or motorcycles plus tour guide. Please see the specific tours for detailed route information. |
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Pro Tours |
| Each and every one of these tours is designed for experienced and ambitious bikers – for athletic tour riders who really have a ‘feel for the leather’. The emphasis is on the more athletic aspects of travel. These tours will give you the ultimate holiday kick. Depending on how ambitious the group’s goals are, we tend to cover a lot of ground each day, occasionally starting out pretty early in the morning and arriving at our destination later in the day. Our guides on these tours tend to have a fast and compact driving style in smaller groups. The group size for Pro tours is a maximum of six riders and/or motorcycles plus tour guide. Please see the specific tours for detailed route information. |
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Adventure Tours |
| ‘Less is more’ is the motto of our Adventure tours, which feature everything from soft to hard endurance riding and off-road excursions here and there. It takes a fairly intrepid spirit to spend a holiday climbing into the Ecuadorian Andes on roads that resemble paths more than anything else, or to drive a peculiar-seeming, Indian-made Royal Enfield in the Himalayas at an altitude of 5,604 meters over the highest motorable pass in the world. These tours are therefore designed for real ‘crack’ bikers who are constantly seeking out new and challenging experiences. The routes we take mean that, while always clean, our accommodation tends to be modest. For obvious reasons, these kinds of tours also require that riders pack lightly. Depending on the travel destination, the group size for Adventure tours is anywhere from two to a maximum of six riders plus tour guide. Please see the specific tours for detailed route information. |
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What kinds of motorcyclists are motour tours designed for? |
| For an answer to this question, please see ‘What kinds of tours does motour offer?’, above. |
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What level of driving experience is required? |
| For an answer to this question, please see ‘What kinds of tours does motour offer?’, above. |
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What is the riding style in a group? |
| For an answer to this question, please see ‘What kinds of tours does motour offer?’, above. |
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What distances are covered in a day? |
| For an answer to this question, please see ‘What kinds of tours does motour offer?’, above. |
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How big are the tour groups? |
| At motour, we fundamentally strive to limit the sizes of our groups from six to a maximum of eight riders and/or motorcycles. Our goal is to make sure that every single participant on our tours gets the maximum amount of fun and enjoyment. For more information, please also see the following question. |
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How are the groups organized? |
| We consider our clients’ wishes according to the order in which we receive their tour applications. At an appropriate time in the future, the tour guide responsible for the tour in which you are interested will then contact you to get more detailed information about your driving style. In case you are located in Switzerland, he will invite you to come along on a short ride so we can get an idea of the individual participants. Our goal is for you to enjoy your motorcycle tour to the maximum extent possible, and part of ensuring this requires that individual participants fit together in terms of their expectations, their experience and naturally their personal riding style, too. |
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Meeting points for the tours |
| As a rule, the particular meeting point depends on the travel destination. Apart from that, we also take our clients’ travel routes into account. You will be informed of the precise meeting point approx. 10-14 days prior to the tour start date. |
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Overnight accommodation prior to tour start date |
| If you are traveling from abroad and require a hotel room prior to the tour start date, please inform us of this at the time you submit your travel application and we will make the necessary arrangements for you. |
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Tour briefing |
| Depending on the specific situation and route, each tour guide will hold a briefing either prior to the start of the tour or sometime during the first half of the first day of the tour. At this time you will receive more detailed information about your daily itinerary and the motour rules. |
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How are motour tour guides trained and qualified? |
| In keeping with our quality concept, only trained and certified tour guides accompany motour tours. Each motour guide is required to complete an annual driver training course, a special first aid course and a technical training course. Only those guides who successfully complete these training courses are employed for our tours. |
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Baggage |
| We endeavor to conduct our tours with groups of minimal size. For more information, please see ‘What kinds of tours does motour offer?’ above. Ideally our clients will have equipped their bikes with appropriate baggage systems and will exploit the space they offer to the fullest extent. If you do not own a luggage carrying system of your own, please contact us; we will be glad to assist you in any way we can. |
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Escort vehicle |
| Should the specific tour itinerary necessitate it, an escort vehicle will be provided for baggage and/or passenger transport. |
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Where can I find the motour route descriptions? |
| We at motour have nothing to hide! So we have no problem laying our cards on the table. All of our tour routes including daily itineraries are available for you to read, download or print out from our website at any time. After all, we’re not in the business of keeping secrets – we want to pique your interest in relying on us completely in planning your vacation. You won’t have to worry about mapping out routes or shooting in the dark when it comes to making hotel reservations, nor will you have to deal with unexpected detours as you try to locate sights of interest – instead all you have to do is simply sit back and enjoy the ride under the guidance of your experienced tour guide. |
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Registering /applying for a tour with motour GmbH |
| You can apply for a tour either online on the motour website www.motour.ch or by filling out a booking form which is available for each tour as a PDF file for downloading and printing out. In order to avoid any future disappointments, it is very important that you answer all of the questions accurately. If you’re not sure which tour is right for you, simply give us a call and let us advise you professionally. After all, your fun is our goal. |
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Vaccinations |
| We will inform you should any vaccinations be required for your tour. In any case, however, we recommend that you check first with your family doctor and/ or with a good internet site such as
http://www.fit-for-travel.de/reisemedizin/impfungen/ and, above all, that you inform yourself well in advance.
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Customs and immigration rules |
| We will be glad to answer any questions you may have related to traveling to your country / countries of destination. Alternatively, we recommend that you inform yourself in advance via some reliable websites such as
http://www.eda.admin.ch/germany_all/g/home/visa/euciti/entry.html for Swiss citizens or
http://www.auswaertiges-amt.de/www/de/laenderinfos/index_html for German nationals
or an official site from your particular country of origin. If you enter “customs regulations” in any internet search engine, you’ll find a wealth of information for practically every European country. |
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Travel cancellation / payment terms
General terms and conditions of motour GmbH |
| Please note the General Terms & Conditions of Travel of motour GmbH, which are available on our website under ‘Contact’ as well as on the tour registration form. Once you have registered for a tour with motour GmbH, you will automatically receive our general terms and conditions in the mailing containing your travel documentation. A printable version of our general terms and conditions is available online in PDF format via the link below.
http://www.motour.ch/motour/AVB/AVB_de.pdf |
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Data privacy |
| Data regarding motour clients is protected against improper use. |
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Travel documents |
| Please note that you are responsible for securing your own valid travel documents. Please check the availability and validity of your personal identification documents, such as your driver’s license, personal identity card and passport. If you are uncertain as to what documents you will need for your trip, we are always happy to assist you. |
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Rent a Bike |
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Wer kein eigenes Motorrad besitzt, sein Bike schonen oder ganz einfach einmal ein anderes Motorrad testen möchte, dem vermitteln wir gerne über einen unseren Partner ein
geeignetes Miet-Motorrad.
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Things you’ll need to remember |
| Among the materials that will be sent to you in advance of the start date of your tour is a checklist containing important information for your travel preparations. |
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